Frequently Asked Questions



What does AdviceAdda.com do?

AdviceAdda.com is India’s first & only online expert advice platform which connects users in distress to seek discreet online advice from right, authentic & reliable experts from all the relevant fields under one roof.

 

How does AdviceAddda.com work?


AdviceAdda.com helps users in finding right experts for online consultations as per their requirement & budget. You have two options available for online consultation with an expert on AdviceAdda.com.

 

Consult on Call: Real time consultation with expert over an automated phone call.

Ask a Question:  Answers from experts on your dashboard in 24 to 72 hours.

 

What kind of experts are there on AdviceAdda.com?

We have all the experts that you may need to seek expert advice on your daily life queries/ problems/ situations including doctors, lawyers, financial advisors, psychologists, relationship experts, career counsellors, fitness experts, beauty experts, dieticians, tech & gadget experts and many more in 50+ categories.

How can I find an expert for my needs on AdviceAdda.com?

Don’t worry, you just need to browse through the Experts Categories on the website. You can search experts by filtering them by their expertise, years of Experience & Expert Type. You can book a Consultation on Call with them right from their profiles!

 

What is Consult on Call & how it works?

Consult on Call lets you book a call with an expert of your choice as per your availability & convenience by paying his/her per minute call charges which are displayed with expert’s profile. Once your booking is confirmed with the expert, you will get an automated call on your verified number at scheduled time and you will be able to talk to your desired expert over the phone in real time. 

 

How to Ask a Question?

Well, it’s very simple. Go to the Ask a Question tab which is located on multiples places on the websites as well as your dashboard and pick a keyword closest to the issue that you want to ask about. Post your question in the following step. You should be very clear about what exactly you want to ask from the expert. It’s very important that you mention each and every detail about that situation honestly and frankly. You should elaborate the problem/ curiosity with proper details while submitting your question. Once you post your question it goes to a pool of relevant experts who respond to it with in 24-72 business hours.

 

What if I don’t get answer to my question in the duration promised to me?

One needs to be very patient in case of Free Advice sought through Ask a Question. Free advice can get delayed depending on the complexity, research required and availability of expert because all the experts who are giving free advice is doing it on a voluntary basis. If you are in a hurry and need personal one-on-one advice, we would recommend you to book a Consultation on Call.

 

Can I ask a Question or Consult Expert in any language?

No, as of now you are required to post your question in English language only. So, if you will ask query in any other language we will not be able to help you, since many of the experts do not know Hindi or any other regional languages. 

 

While talking to Expert over Call, please cross check on expert’s profile about the languages they can talk in. Depending on that you can talk to expert on either English or Hindi or any other language that the expert & you can mutually speak in.

How can I make a complain if I am not satisfied with the services?

You can send us your Complaints/ Feedback/ Suggestion through our Contact Us form. Make sure you give proper details. Someone from our team will get back to you within 24-48 business hours.  

 

Can I ask for a refund if I am not able to take a Consultation on Call with an expert that I booked?

Yes, you can. You can refer to our Return & Refund Policy for a better understanding.

 

Can I become an expert on AdviceAdda.com?

Yes, anybody who has rich experience in his/her area of expertise and is willing to help people, can apply to become an expert but he/she has to be upto the mark as per our criteria which we strictly follow while choosing our experts. Since we are committed to provide our readers accurate, authentic, reliable and safe expert advice we never compromise with our parameters. Anyone who is willing to join our panel can create there account from Register as an Expert tab. Once he/she logs in, there are a few formalities that one needs to complete. Once all the formalities are done, our team will review your application and you will be listed as an expert on AdviceAdda.com.

Can I organize a workshop with the experts of AdviceAdda.com? If yes, then how?

AdviceAdda.com is open for all kinds of workshops with schools, colleges, corporates and groups. Our experts can actively get involved in the kind of workshop that you want to organize, you can give us a brief about your workshop through our Contact Us form.

 

Will my personal details/information be kept confidential?

Yes! Nobody in our system has the access to your personal details/ identity. All your data is saved in encrypted form on AdviceAdda. In fact we don’t share your identity with our experts also. We value your trust in us and in any situation we don’t disclose your identity and confidential information with anyone. So, just relax about your identities, share your problems & get expert solutions.

 

Can Experts on Adviceadda.com prescribe medicines in case of medical query?

No, We don’t offer medical advice. We address queries in Health/ Fitness vertical in terms of solving your doubts about some disease or symptoms or taking a second opinion on your health issues. But we don’t prescribe any  medicines or provide any medical consultation.

 

How can I advertise on AdviceAdda.com and what are the tools available?

If you want to advertise on AdviceAdda.com to promote your services or anything else, Contact our sales team now through the Contact Us form.